Planning 10									Name __________
Health – Communication Process
The communication process has three parts that are common in most face-to-face contacts. They are:
1.	Verbal - the choice of words, and content of the message  (7%)
2.	Vocal - speed, pitch, tone, pronunciation and volume  ((38%)
3.	Non-verbal - facial expressions, eye contact, gestures and poses, posture, body movements, attire and grooming  (55%)
Take a quick look at how the parts of the communication process are represented. 

Notice that 93% of your message is going to be taken from how you communicate with your body and voice. It's easy to see how people can send mixed messages when the receiver of a message "sees" and hears the "tone" of a message compared to the actual words spoken. Just imagine your friend saying "I'm fine", using aggressive body language and a hostile tone after you have just had an argument. Would you believe that person?

Click here to access information about the Communication Process. Answer the following questions from the given information.

Activity – Communication Process Questions 
After reading the information regarding Communication at the above site, answer the questions below. 
1.	In communication, there is always a __________________ and a ________________.
2.	When people are face to face, each person is a source of _________________.
3. When the sender encodes a message, what does that mean? _____________________________________________________________________
4. After the sender sends the message, the receiver gets the message from the channel. This is called __________________________
5. Explain the term decoding. _____________________________________________
6. What happens if a message is to be available to more than one person?
___________________________________________________________________
7. Why would a receiver provide feedback of a message? ______________________________________________________________________